RETURNS & REFUNDS

At KAVYROX, we want you to be satisfied with your purchase. If you have an issue with your order, please contact us and we will do our best to help.

RETURN ELIGIBILITY

To be eligible for a return, please contact us within 7 days of receiving your order.

Items must be returned in their original condition, unused, and with all original packaging and accessories.

We reserve the right to refuse returns that do not meet these requirements.

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible after receiving your order.

Please include your order number and clear photos or videos showing the issue. We will review your request and provide an appropriate solution, which may include a replacement, partial refund, or full refund depending on the situation.

NON-RETURNABLE ITEMS

The following items may not be eligible for return:

• Used or damaged items not caused by a product defect

• Items returned without prior authorization

• Items without original packaging or accessories

• Final sale or clearance items, where applicable

REFUNDS

Once we receive and inspect an approved return, we will notify you of the outcome.

If your refund is approved, it will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to complete the transaction.

Original shipping fees are generally non-refundable unless the return is due to our error or a defective product.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item is defective, damaged, incorrect, or the return is caused by an error on our part.

HOW TO REQUEST A RETURN

To request a return or refund, please contact us through our Contact Us page and provide:

• Your order number

• The email address used for your order

• A description of the issue

• Photos or videos, if applicable

Please do not return any products before receiving instructions from us.

Thank you for shopping with KAVYROX.